Refund policy
FeederFlag™ Returns and Refunds Policy
Our 30-Day Money-Back Guarantee
If FeederFlag™ doesn't work for your setup, send it back. You have 30 days from the day your order arrives to start a return.
Start your return before you ship
Email info@feederflag.com to request a return authorization (RMA) number. Include your order number and tell us which items you're sending back. We'll reply with your RMA number and the return address. We can't process a package that arrives without an RMA number, so please wait to hear from us before mailing anything.
Condition
Returned flags need to be unused and in their original packaging with all parts included: flag, bracket, pin, and screws. We can't accept a flag that has already been installed on a feeder.
Returning part of a multi-pack
You don't have to send the whole order back. If you bought a 2-pack or a 3-flag Property Pack and only one doesn't work for your setup, return just that one. We refund returned flags at the per-flag price you paid for that bundle.
Return shipping
Return shipping is the customer's responsibility. We recommend a tracked service, since we can only refund flags that reach us.
Your refund
Once your return arrives and we've looked it over, we'll refund your original payment method within 5 business days. Your bank may take a few days longer to post it. Original shipping charges are not refunded.
Damaged or incorrect orders
If your order arrives damaged or isn't what you ordered, email info@feederflag.com within 30 days of delivery. We'll make it right and cover shipping both directions.
Questions
info@feederflag.com
Feeder Flag LLC, Dundee, Ohio